Reviews (152)

Overall rating
3.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 16% of ratings are 1 stars
June 23, 2020

Cart2Cart is a great, affordable service with a dedicated account manager to help you with your migration. We used them to move a Woo Commerce store to Shopify Plus and it went flawlessly. A tremendous time a money saving experience, highly recommend using them.

Regional Home Care
United States
13 minutes using the app
February 5, 2018

oh my goodness. I called with a questions and the guy was so rude. He told me he only answered questions about pre-enrollment. That other questions needed to be handled with chat. Of course I had already tried that avenue and didn't recieve any communication for 25 minutes.CUSTOMER SERVICE IS HORRIBLE!

Lonesome Pine Quilts
United States
About 2 hours using the app
February 9, 2023

Bad and very unpleasant customer service. 30 minutes of chat, for simple questions. They say they'll get back to you by email, but I'm still waiting.

Moreover, when you delete the application, it is still present on your store. The chat support is unable to explain why and give a solution.

Menviking
France
About 2 hours using the app
October 25, 2017

The had excellent support but after 30 minutes of chat they needed an expert to look at why it wasn't working for my site. They requested control panel passwords and FTP info. and I was not comfortable with that. Here's to hoping I find a simpler app.

Masonbeesforsale Com
United States
About 4 hours using the app
Edited December 1, 2017

Terrible. Absolute scam. Migrated orders and customer information; does NOT migrate passwords NOR create an account so there is no way for customers to log in at all. Password reset doesn't even work. Furthermore now all their email addresses are in the system so they cannot even use the same email address to create a new account. If you want to totally nuke your store and alienate all your current customers, by all means use Cart2Cart.

EDIT: The limitations are a Shopify issue and not the fault of Cart2Cart - however, they are less than forthcoming with this information before the migration and lead you to believe that all will be well once migration is complete, which is not accurate.

Cubicdissection
United States
About 3 hours using the app
March 26, 2020

From Shopify to Woo migration a huge time saver for large stores. The functionality with logging in and managing account isn't so straightforward but overall the migrations are done easily.

K-Chill Direct
United States
5 minutes using the app
May 17, 2019

The Cart2Cart service and team have been very consistent in providing timely responses and helping us through multiple challenges to meet our data migration needs. I highly recommend them and would use them again.

Grace and Lace Inc
United States
3 minutes using the app
June 7, 2021

Awesome and helpful company. Making migration very straightforward. I have a Magento store and now I can finally move it to Shopify with their help.

Zxtech
United Kingdom
2 minutes using the app
November 14, 2020

We have used Cart2Cart for many sites now and the process is always pretty smooth. As with any migration, certain data is not migrated, etc., but we do our homework and the staff at C2C tried to educate us beforehand as well. No scaling issues on sites with 500 orders to 50000 orders. Will use it again and Oleksander provides excellent and quick support.

Merch Mountain
United States
2 minutes using the app
April 8, 2021

Our two companies used the app to migrate more than 6.000 Skus from our old e-commerce provider to Shopify Plus, and we are very happy with the results! Cart2Cart support went the extra mile to help us troubleshoot some issues with our data and recommend possible courses of action related to future improvements. Highly recommend their services and trust them to be fully capable of solving any migration issues you might have while transitioning to Shopify.

Norsat International Inc.
Canada
2 minutes using the app
Cart2Cart replied April 9, 2021

Thank you so much for taking the time to write this review! We work hard to meet expectations of our clients, and we’re happy to hear we hit the mark for you. Don't hesitate to contact us whenever you need us because Cart2Cart is always here to serve you.