Reviews (152)

Overall rating
3.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 16% of ratings are 1 stars
August 2, 2017

OMG ridiculously expensive! They want to charge more than $100 per hour and act like it'll take forever and they're manually migrating things.

1800marketer Com
United States
13 minutes using the app
July 9, 2024

Cart2Cart is a game-changer for Shopify migrations. I switched from Woo, and the app flawlessly transferred all my products, categories, and customer information. It's a must-have tool for seamless transitions. Thanks for the help!

My Store
Ukraine
About 3 hours using the app
June 5, 2025

happy with the service and the results.

TopstoreMK
North Macedonia
May 15, 2025

Magento to Shopify migration that saved us SOOO much time

BSC
United States
May 10, 2025

La experiencia con la migración de productos ha sido completamente satisfactoria. Lo recomiendo mucho!

Corsia
Spain
8 months using the app
Cart2Cart replied May 12, 2025

¡Muchas gracias por tu comentario!
Nos alegra saber que la experiencia con la migración de productos fue completamente satisfactoria.
Agradecemos mucho tu recomendación y estamos aquí para ayudarte cuando lo necesites. 😊

Saludos cordiales,
Cart2Cart Team

July 9, 2024

The app boasts a straightforward design, making it easy to navigate even for non-technical users. Setting up the migration process is relatively painless.

Wood Working Shop
United States
5 days using the app
May 9, 2024

si nous somme ici c'est pour avoir quelque chose , argent ,depuis que j'ai instalé cette application je ne vois pas quelque chose changer dans ma boutique. Je me dit que je dois apprendre mais qui m'enseigne? Si vous m'aidez à avoir de l'argent c'est là que je peux vous payer. Soit vous faites le travail ou vous me montrez comment le faire.

Pablo Création
Côte d’Ivoire
8 days using the app
January 24, 2024

The app has limited functionality, is cumbersome, is expensive, and especially the customer support staff is unresponsive.

잔바리
United States
About 1 hour using the app
September 5, 2023

Switching from open cart to Shopify was made stress free with cart2cart. Their accuracy in migrating my product data is impressive.

Wunderliq Tech
United States
3 minutes using the app
August 31, 2023

Cart2cart is the real deal! They handled my pretashop to Shopify migration impeccably. Will definitely consider their service for future project

My Store
United States
3 minutes using the app
August 31, 2023

Cart2cart’s migration tool was incredibly user-friendly. I had my Magento store transferred to Shopify within hours without any hiccups

Les Trésors de Stella
Canada
37 minutes using the app
July 3, 2023

I gave up. After 4 hours of back and forth with technical support, the migration tool could not connect to my shopify store. Tech support changed permissions in my shop manually and claimed it was working, but this didn't help. They promised to follow up by email - all I got was canned troubleshooting instructions which were not useful. Good luck!

Printed Heron
United States
About 3 hours using the app
April 24, 2023

Amazing experience! Was skeptical at first for use on a complex Shopify to Wordpress migration boasting more than 10K products and 20K images. Any and all concerns were quickly forgotten. We migrated images, orders, customers, products, pages, posts, discounts, categories, and tags flawlessly. What minor issues I did encounter were addressed in hours by the fantastic support team. Upsell recomendations were valuable and context relavent. Would not have been aware of or purchased without critical feedback from the sales staff. HIGHLY recommended!

BTG Auburn
United States
Over 4 years using the app
April 20, 2023

I was initially concerned that my customizations on my old store wouldn't be transferred properly to Shopify, but I decided to give Cart2Cart a try. I was pleasantly surprised that the app was able to successfully transfer all of my product data and customer information to my new store. The migration process was efficient and the results were satisfactory.

Nutty Gala
India
1 minute using the app
September 30, 2021

Use their demo migration from Oscommerce to Shopify and the few items transfer will show all the html texts on the items products description. No good if you have thousands of products to transfer

hardtechgroup
United States
30 minutes using the app
Cart2Cart replied September 30, 2021

Hello hardtechgroup,
We understand your disappointment and totally agree that it's not okay when the store data isn't transferred as promised. Please, message the ID number of your migration to support@shopping-cart.com so that I could prioritize your ticket. I will also pass your case to the migration expert who will research the problem and provide a solution within the next 2 hours.

April 13, 2021

Awesome app, you can basically get all data from your old store to new one (customers, orders, products, categories and reviews)

Vintage Store FI
Finland
About 1 hour using the app
Cart2Cart replied April 17, 2021

Thanks a lot for your review! Much appreciated)

January 12, 2021

Customer service was helpful, Easy process, had to wait a little long for migration to work but overall very helpful

Green City Living Co.
Canada
8 minutes using the app
October 7, 2020

We started our migration plan from Magento to Shopify and really loved it! Cart2cart support is available and resolves major technical problems such as the one we had in our FTP connections with the host. They were there for us even when we had not paid any penny!

Zebraa.ca
Canada
1 minute using the app
Cart2Cart replied October 9, 2020

We are so glad that you're happy with our service. Hope you enjoy your new store.

Best regards,
Cart2Cart Team

September 7, 2020

I was very pleased with the service and support I received from Cart 2 Cart. I was migrating a Volusion 1 site to Shopify with over 2,000 products and 4,000 customer records. It's a bit of a leap to rely on a service like this to do an auto transfer of data, but their interface was pretty easy to use and the online chat was helpful during setup.

We launched the transfer late in the day and when I got up 9,000+ records were transferred. We had a glitch in the data migration process, as a non-standard field we did not have mapped within Volusion did not transfer over. Cart2Cart support handled it and within 24 hours we had revised the data mapping and had a perfect match.

I would definitely recommend the Cart 2 Cart service.

Patents As Art
United States
About 1 month using the app
Cart2Cart replied October 9, 2020

Lots of thanks for your feedback, much appreciated! We try our best to bring our clients the highest service level we can.

Best regards,
Cart2Cart Team

July 4, 2020

Ho utilizzato questa app ma parecchie cose sono da migliorare. Il passaggio da Woocommerce a Shopify ha necessitato il lavoro di due giorni del supporto. In ogni caso la trovo molto costosa e troppo rigida e non ti fa risparmiare tanto tempo piuttosto che utilizzare dei plugin che fanno le stesse cose e costano meno se hai piu' lavori da trasferire

CBD360 Europa
Switzerland
4 months using the app
Cart2Cart replied July 6, 2020

We are extremely sorry that you aren't completely satisfied with your Cart2Cart experience. Unfortunately, the service cannot cover all the possible customizations a store might feature, and that is why the Support team sometimes needs to step in,

Thank you for the review. We will do our best to improve the service so that Cart2Cart not only meets but exceeds our customers' expectations.

June 28, 2020

We used this app to migrate all of our data from one instance of shopify that was owned by an IT provider to another that we control. Our business hostory is incredibly important and we tasked Cart2Cart with the job - they were amazing from start to finish! Follow ups, test migrations and repeat migrations in case something wasn't right the first time. I highly recommend using the Cart2Cart app and we are grateful we found them to help us in this task.

WA-2! Coffee Services
Canada
5 months using the app
May 7, 2020

Absolutely Awful,

Used this service to minimize my migration work for a Wix store, Migration was painful and required support. This was a fresh Shopify store with no other Apps installed. Then every previous customer emailed a re-confirmation email. Car2Cart store took no responsibility (I didn't email them!) and was incredibly unhelpful, offered no refund. This created twice the amount of work I was trying to avoid.

But I've been offered %50 off the next time I need my workflow ruined...

Civil Liberties Bottled Offerings
Canada
23 days using the app
Cart2Cart replied May 8, 2020

Hello,
Please, accept out sincere apologies regarding your unpleasant experience with Cart2Cart Store Migration App. We'll do our best to offer you an optimal way of resolving the problem. Feel free to contact us any time.

Regards,
Cart2Cart Team

Edited January 8, 2020

This app is very robust and provides a convenient method of transferring over files, products, orders etc to your new site. Their customer service is excellent. They are available 24/7 and they typically reply in minutes. If you need your important data migrated over from one website to another in a fast and timely fashion, then Cart2Cart Store Migration App is the app for you to use. I will definitely make more use of this app on future projects.

Eden Formulations
United States
22 days using the app
January 6, 2020

We used this app to migrate our current online store to shopify. It went very well. No complaints.

mobler-furniture
Canada
About 2 months using the app
January 6, 2020

This app has worked great to migrate my shop from Bigcommerce to Shopify! It has saved me so much time

HVAC Spare Parts Market by Propous Ltd.
United Kingdom
8 months using the app
January 3, 2020

This app has worked great to migrate my shop from Volusion to Shopify! It has saved me so much time by not having to move all of the content manually.

Professor Toto
United States
27 days using the app
December 4, 2019

I have used this app twice to migrate content from BigCommerce to Shopify. Both times it worked perfectly and saved me a ton of time over trying to transfer products and categories manually as the bulk upload features of both platforms is very different. Definitely worth the money!!

Stealth Auto
Canada
11 months using the app
November 1, 2019

very easy simple app to use, great customer service and helpful.
will recommend some friends.

Nice work!

Anime Dakimakura Pillow Shop | Fast, Free Shipping, Dakimakura Pillow & Cover shop, pillow For sale, Dakimakura Japan Store, Buy Custom Hugging Pillow Cover
Singapore
1 minute using the app
October 30, 2019

Very easy and intuitive application. With a cost not too high allowed me to move my catalog with over 70 thousand references and over 200 thousand customers.

Very recommended, it helped us to save time and money!

Peraga Shop
Italy
4 months using the app
October 28, 2019

The migration was flawless and with no errors. I had multiple correspondences between me and their team (customer support, technical support, etc.) and they were very helpful in assisting me. I needed a custom migration and they set it up for me in less than 24 hours. Overall very satisfied with their service and I cannot recommend them enough.

eMixologies
Canada
8 days using the app
September 21, 2019

A very helpful app, especially for big store. Easy to use and with a good customer care. FIVE STARS

The Making Lab
Italy
About 18 hours using the app
September 6, 2019

Thank you very much for this application. All of my products have been uploaded immediately. Thank you also in your help

elsehome
Türkiye
5 months using the app
Edited September 5, 2019

Great app!! The support of Cart2Cart is very good. As I have not done this before it's reassuring to know that they are there to help you through it. The app has really simplified the transfer of my data with many selections to choose from. Highly recommend!

Designa Sausage
United Kingdom
About 3 years using the app
August 21, 2019

fast, easy, and reliable. thank you guys for your help and quick response. i enjoyed working with you guys.

RXCH
United States
Over 2 years using the app
August 11, 2019

We used cart2cart migration for our store from 3dcart to shopify. The staff were very helpful to answer all of our questions and handled the migration smoothly.

Jennifer Bradley Cosmetics
United States
4 days using the app
August 3, 2019

Great service, and the app seems to be working as advertised so far. Thank you so much for your help, team! You are legends!!!

CKSwagworks
New Zealand
8 days using the app
August 1, 2019

moving from yahoo, so far so good! help by chat and moving along and importing now the products and data

ShopDNDG
United States
About 2 hours using the app
Edited July 25, 2019

Was a little stressful in the first hour trying to set up and I gave up, but the support staff ere excellent contacted me by email and set it all up for me after solving the issue. The migration then went well and all was done! Would never have been able to do it without the support staff but they were fantastic and we got the job done thanks to their great assistance.

Oak Furniture Europe
United Kingdom
1 day using the app
Edited June 24, 2019

Still 0 Star.
The migration service is poor.
I'm try the full migration but I just lost my time. the synchronization sistem is too much Bad
And Now I just need my Refund by my add fund but they don't give it to me.

UPDATE
They starting refund process AFTER 2 WEEKS. And they is SO ANOING because I’m just want my Refund and they still saying many times

“ We will be able to add $50 to your Cart2Cart account, if you change the review in Shopify. It is very important for us.”

Really they Don't care about CUSTOMERS and a GOOD Quality Service.

Japanconnect Store
Japan
17 days using the app
Cart2Cart replied June 24, 2019

Hi there!

Please, accept our apologies about your migration outcome. We are extremely sorry to hear that it didn't work out as expected, and have already provided a refund for it.

Thank you for trying Cart2Cart. We hope next time it will be a satisfying experience.

Edited June 22, 2019

I had some issues in the migration which took more time that it should to fix (2 weeks), but overall, the app works.
Be very careful to ensure that you have selected the right options and make use of the live chat function before the full migration to ask if what you have done is correct

The Gents Cave
Ireland
15 days using the app
Cart2Cart replied June 18, 2019

Hello, David,

We are sorry that you had to wait longer than expected for your migration issues to be fixed, so please accept our apologies.

We will work to prevent issues like this in the future and hope to see you back for a totally flawless experience.

Edited June 21, 2019

We were able to easily bring over all of the important product and customer data we needed to Shopify. Saved me countless hours and great support when I had questions as well! Thank you!

Bluestone Shelves
United States
2 months using the app
June 7, 2019

I have used this service 4 times now. It always works exactly as described and saved me countless hours of work setting up my new store. Customer service has been wonderful whenever I've needed help. It is so nice to be able to talk to support after hours (which is when I'm usually working on things like this). :)

Littlest Prince
United States
4 months using the app
Edited May 3, 2019

I have to update my review, this app transferred the products over with the pictures and descriptions. But seems to have caused a lot of issues. Redirects are not proper, titles/descriptions now have utf decoding issues. Pay for the basic features and plan on doing all of the labor intensive stuff by hand.

wilddiesel
United States
2 months using the app
Cart2Cart replied March 20, 2019

Thank you for taking the time to leave the review! We work hard to deliver the best experience possible to each customer.

Best regards,
Cart2Cart Team

April 18, 2019

I used this migration to switch from Big Commerce to Shopify and worked perfect. Well worth the $128.

ninamae.com
United States
5 months using the app
April 3, 2019

POOR order migration service
While it was importing, It was stopped at certain period, and requested to run again. they did send all customer and text message notification turned ON
and all the customers got tons of email and order confirmation text messages....some customers were received text messages for few hours

This was DISASTER !!!!

Gorilla Paper Inc / Gorilla Supply
United States
22 days using the app
Cart2Cart replied April 3, 2019

We totally understand your frustration, and apologise for the situation with unwanted messages for your clients.

Unfortunately, our technical engineers couldn't help it, since the situation has been caused by the specific setting of the "Shopify Flow" plugin installed on your Shopify store.

Our support team has emailed to you the details showing how to disable the setting to stop the notifications.

Best regards,
Cart2Cart Team

April 2, 2019

Great time saver from Wix to Shopify. Don't expect it to be a perfect 'clone' you will have to add a theme and tweak a few bits in Shopify yourself after migration. Be the new cart will be better. It's saves so much time and gets you up and running quickly. I had some fantastic on-line help from chat support also. It's not scary but you are not alone ;-)

Cecemoo
United Kingdom
About 2 hours using the app
March 8, 2019

I tried it before, It works very good. It can import images, customer database to shopify from oscommerce.

VietMall.com
United States
1 minute using the app
Cart2Cart replied March 20, 2019

Thanks a lot for sharing your positive experience with Cart2Cart! We are happy you're satisfied with your migration.

Best regards,
Cart2Cart Team

Edited February 28, 2019

What a fantastic service! CART2CART migration tool is the easiest to install and fastest migration tool. They give me options to decide what I want to move over and I got confirmation prior to starting that the set up was all correct. I like having a page that I can watch that tells me the expected time and the progress - couldn't be easier. Thank you Cart2Cart for this tool and making this process simple!

Gryphon Estate Silver
United States
6 months using the app
February 24, 2019

Used this to migrate from Volusion to Shopify. It did a good job of migrating all of my products. Migrating previous orders and customers was a little less successful. When I contacted customer service, I would have had to give them login info and passwords for both my target and source stores. Which I didn't feel comfortable doing. I would have rather them looked at my CSV files.
If you have a lot of products and photos it is most likely worth the price.

Xocolatl de Davíd
United States
11 days using the app
Cart2Cart replied March 20, 2019

Thanks for sharing your opinion! We totally understand your concern about providing store access details. Unfortunately, there is no other way to fix the issue in your new Shopify store.

We take every measure to ensure total security for our customers' sensitive info, details are here: https://www.shopping-cart-migration.com/security-policy-2

Best regards,
Cart2Cart Team

February 20, 2019

Migrating nearly 30k entities from Big Commerce to Shopify is pretty daunting but this certainly took most of the pain out of it. It's not cheap by the time you've added on a lot of the extras (301's, categories > auto collections etc) but it is much more cost effective than doing it manually as dealing with CSVs for this amount of products/order/customers would take days.

If using for the first time i'd definitely recommend getting insurance just in case it doesn't work out as intended. Also temporarily disable notifications in Shopify if you're migrating orders otherwise you'll get a lot of emails!

SXPro
United Kingdom
6 months using the app
Cart2Cart replied March 20, 2019

Thank you for sharing your experience of using Cart2Cart and your tips - they will be helpful for new users, for sure.

Best regards,
Cart2Cart Team

February 10, 2019

Super Seamless App! PLUS awesome customer / tech support (from Nate) - I HIGHLY RECOMMEND and will be using on all our store migrations - If I could give 6 STARS I would!

Force Wear HQ
United Kingdom
About 1 hour using the app
January 7, 2019

We used the app to switch from BigCommerce and it made the process 1000x easier. We had a lot of data to move over so it took 3 days to complete, but everything worked flawlessly. We will definitely use this app again if we need to migrate another one of our websites and we wouldn't hesitate to recommend the app to anyone.

Lucy Avenue
United States
8 days using the app