Reviews (631)
My experience with Shiprocket has been extremely disappointing. Despite making countless calls and sending multiple emails, I have received virtually no resolution to my issues. Pickup requests are rarely completed on time, making it impossible to maintain reliable service for my customers.
The customer support team appears to have little understanding of the problems and is unable to provide effective solutions. Every shipment feels stressful because there is no confidence that it will be handled properly.
What is even more frustrating is that, on several occasions, orders were returned to me without my customer ever rejecting or refusing the delivery. This has caused unnecessary losses and has damaged my relationship with my customers.
I strongly advise businesses to think twice before choosing Shiprocket. If your business depends on timely deliveries and customer satisfaction, relying on this service could seriously harm your reputation and customer base.
Dear Seller! We are sorry to hear this. Please be assured that we will connect with you in this regard with an update at the earliest. ~ Team Shiprocket