Reviews (614)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
July 24, 2026

contact form does not in fact support multilingual. both ai-agent and human support are dumb and waste your time

moonlit.market
United Kingdom
10 months using the app
Gorgias Inc. replied July 27, 2026

Thank you for taking the time to share your feedback.

While our Contact Form doesn’t natively support multilingual functionality, there are workarounds that can often accommodate multilingual use cases. We’d welcome the opportunity to better understand your requirements and explore the best approach with you.

We regret that this was your impression of our support, as our team is committed to providing thoughtful and effective assistance to every merchant. We genuinely value customer feedback, and a member of our management team will be reaching out to you privately to discuss your experience in more detail and see how we can best assist.