Reviews (47)
We have been very pleased with Contrado’s support, particularly the help provided by Mitul. He took the time to investigate a Shopify fulfilment issue where shipping confirmation emails were not being triggered for customers.
Working with Shopify support, he identified a small case-sensitivity problem in the integration and arranged for it to be corrected. Communication was consistent throughout, and the issue was taken seriously until a proper solution was found.
This fix may also help other Contrado users who have experienced the same shipment-notification problem. We greatly appreciate the persistence, technical support and personal service.
Jónsson & Jensson
Thank you so much, Jónsson & Jensson, for your kind words and for taking the time to share your experience. We're delighted we could help resolve the issue and appreciate your patience throughout the process. Your feedback means a lot to our team, and we're always here if you need anything in the future!
Thank You.
