Reviews (4,251)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
August 1, 2026

I really enjoy this builder. I've just been on the free plan, but once my store is generating income I will switch to the paid version to take advantage of animations and the other features. I feel the free plan has a good amount to offer.

The support is S Tier. Even on the free plan. I couldn't figure out how to get an element looking how I wanted, the chat bubble support responded instantly. The first guy couldn't get it working but a higher up support member applied the fix in a couple hours and explained exactly how he did it so I could do it myself in the future. Couldn't be happier :)

Multum Labs
United States
2 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi Multum Labs,

Thank you for sharing your experience, especially as a free-plan user. We are glad you have found plenty of value in the features available and are enjoying building with GemPages.

It is great to hear that our team stepped in when the first solution did not quite work and found a fix within just a few hours. Even better, they explained how it was done so you could handle it yourself next time. That is exactly the kind of support experience we aim to provide.

Whenever you run into another question or want to explore more of what GemPages can do, just give us a shout. We will be happy to help.

Bella
GemPages Customer Support Supervisor