Reviews (71)
**Worst experience with Delhivery.**
At the time of generating the AWB, they show you one shipping amount, but when the final invoice comes, you are charged a completely different amount—sometimes **2X or 3X higher**. Then they give excuses like incorrect dimensions, volumetric weight, reweighment, etc., without proper transparency or proof.
The worst part is their **customer support**. They simply say “raise a ticket,” and getting any meaningful resolution is almost impossible. I was even told that proper support is mainly for businesses doing **700+ orders**; otherwise, just keep raising tickets.
I have been charged so much in additional costs that in some cases the logistics charges almost **eat up the entire profit from the order**.
For a company of this size, this kind of billing and support is extremely disappointing. **Show the correct price while generating the AWB, charge the same amount, and if there is any adjustment, provide proper proof and transparency.**
Growing businesses need reliable logistics partners, not **surprise charges and useless support.**
**Very disappointing experience with Delhivery.**
