Reviews (623)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
August 17, 2026

Our experience working with Gorgias has been great. The platform has given us the tools and flexibility we need to continually improve our Customer Care operations and optimize the AI Agent experience for PROVEN. The Gorgias team has also been incredibly supportive throughout the process. We truly appreciate the partnership and level of support Gorgias provides.

Noteworthy
United States
About 3 years using the app
Gorgias Inc. replied August 18, 2026

Thank you so much for the kind words and for sharing your experience with Gorgias!

We’re thrilled to hear that the platform has given you the flexibility and tools needed to continually improve your Customer Care operations and refine the AI Agent experience.

It also means a lot to know that our team has been a supportive partner throughout the process. Providing thoughtful, reliable support and building strong relationships with our customers is incredibly important to us.

Thank you again for your trust and partnership. We’re excited to continue supporting you as your customer care experience keeps evolving!