BON Loyalty Program & Rewards

BON Loyalty Program & Rewards

Reviews (1,913)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
August 17, 2026

Very complicated app since there is so much functionality. You need the Customer service team to help while setting up - but they do a fantastic job of it. Lots of tutorials, guidance, and super fast responses. I've talked to 4 reps in the last 24 hours, each has responded in minutes every time. And real human responses that are straight to the point and helpful, not robots.
We have migrated over from Smile with ~30,000 customers rather than a fresh setup so it was definitely complex.

Regency Spices
Hong Kong SAR
1 day using the app
VEGAHUB Technology Inc. replied September 1, 2026

Hi Regency Spices,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!