Reviews (705)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
August 19, 2026

Gorgias has been a great addition to our Shopify store. The AI Agent handles customer questions quickly and accurately, especially order tracking and shipping updates. It saves our team time while still giving customers helpful, clear answers. Highly recommend!

Devoción Coffee
United States
About 5 years using the app
Gorgias Inc. replied August 24, 2026

Thank you for sharing your experience and for the wonderful recommendation!

We’re so glad to hear that AI Agent has become a valuable part of your support workflow, helping customers get fast and accurate answers to common questions like order tracking and shipping updates.

Giving your team more time back while ensuring customers continue to receive clear and helpful support is exactly the kind of impact we love to see.

Thank you for choosing Gorgias. We’re excited to keep supporting your team!