Reviews (704)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
August 20, 2026

Phenomenal customer service, anytime we have a question, or need some help configuring anything, their team jumps on it quickly and gets it solved!

We've rarely had any problems with this app and we've been very pleased with the performance. Our dedicated account CSMs have been so lovely and they are so knowledgeable, we'll be staying with Gorgias a long time.

Milk Street Store
United States
Almost 6 years using the app
Gorgias Inc. replied August 24, 2026

Thank you for the wonderful feedback!

We’re delighted to hear that Gorgias has been a reliable part of your operations and that our team has been able to quickly step in whenever you’ve needed guidance or help with configuration.

It’s especially great to hear your kind words about your dedicated CSMs. Their expertise and commitment to helping our customers succeed are a huge part of the experience we aim to provide.

We truly appreciate your continued trust in Gorgias, and we’re looking forward to being your partner for many years to come!