Reviews (2,127)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
All reviews
August 27, 2026

Marketplace Connect used to be a useful app, but at the moment it simply cannot be relied on to run an eBay store.

I am experiencing serious syncing problems with eBay. Images are not updating correctly, inventory is failing to sync properly, and I have now had a main product sell out on eBay without the stock being correctly updated. This creates a genuine risk of overselling and damage to an established eBay listing.

The most frustrating part is that this does not appear to be an isolated problem. Other merchants are reporting very similar issues, yet there seems to be no clear explanation of what is happening or when it will be properly resolved.

When an app is responsible for syncing listings, images and stock between Shopify and eBay, reliability is absolutely essential. These aren’t minor glitches — they directly affect sales and seller performance.

Marketplace Connect is a great idea when it works, but in its current state I simply cannot trust it with my inventory or eBay listings.

I hope Shopify treats the current problems seriously and gets the app back to being something merchants can depend on.

OUTLAW CARDS
United Kingdom
About 1 year using the app