Propel Replay, Survey, Heatmap
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (706)
I used to be able to delete replays every 7 days. They changed this to every 30 days which violated the terms of my subscription - I subscribed knowing that I would be able to delete replays every 7 days and was not informed that this would change to every 30 days. So I removed the app and Installed a free replay app instead. Not sure if its a good idea to get greedy with replay views when free replay apps are available on the shopify app store.
Hello friends at VVS Jewelry,
You're right. Our change to the delete all replays option should have come with an email and a date. That's on me.
The why: recording replays is our main cost. Weekly resets let an account record several times what its plan covers each month, and as a small business ourselves we unfortunately can't absorb that cost any longer.
If you ever want to come back, we'd love to have you. Message support@propelcommerce.io, ask for Chris, and we'll see what we can do.
Chris, founder, Propel Replays
