Reviews (705)
Overall rating
4.3
September 8, 2026
Gorgias has been a great addition to our customer service workflow. The AI agent handles a solid chunk of routine inquiries on its own, which has freed up our team to focus on more complex issues. Really happy with how it's performed so far. :)
Maud's
United States
Almost 6 years using the app
Gorgias Inc. replied
September 9, 2026
Love hearing this — the whole point of the AI Agent is to take the repetitive stuff off your team's plate so they can focus on the conversations that actually need a human, so it's great to know that's exactly what's happening for you. Thanks for sharing, and here's to even smoother workflows ahead! 💪🏼