Reviews (260)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
All reviews
September 14, 2026

We used this app for quite a while to manage the store locator on our website for our 10 retail locations. Unfortunately, the locator never displayed quite correctly, and more recently the problems became significantly worse.

We reached out to technical support multiple times hoping to get the issues resolved, but responses were extremely slow and the support was ultimately not helpful in solving the problem.

We finally installed a different store locator app, and it worked perfectly right out of the box with essentially no setup issues and no need to contact support. That experience really highlighted how unnecessarily difficult this app had become to maintain.

After using it for a long time, we ultimately decided to move on. For a business with multiple locations, a store locator needs to be reliable and work without constant troubleshooting, and unfortunately this app did not meet that standard for us.

Niky's Sports
United States
About 6 years using the app
Shop Circle replied September 23, 2026

Hello!

I'm sorry to hear that you had a bad experience with our app. I truly believe this stems from a few misunderstandings and that we can resolve the issues together.

I've sent you an email suggesting a brief meeting so we can clear things up and set things right.

If you'd rather not meet, I completely understand and wish you all the best moving forward.

Best,
Vedran Kolovrat
Product Manager