Bold Store Locator Map , 428 reviews

Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 14, 2023

App is extremely complicated and difficult to use. We just wanted something to display a map on our homepage so people could see our location. This app makes a whole new page on your website and really does not make sense for single location retail stores. But If you have 20+ stores maybe this is something that could work for you

Lithium Detail Lab
United States
Time spent using app: 21 minutes
March 8, 2023

A++ Great app and exceptional customer support. solved our needs perfectly! Definitely give it a try if you need a solid store locator map!

Holiday Shopping Card
United States
Time spent using app: 27 days
March 8, 2023

Works well. We were able to provide our website shoppers with a list of all available global resellers and distributors of our product, as an alternative to using the store checkout.

Novanex, Inc.
United States
Time spent using app: About 3 years
February 5, 2023

It's a great app, fairly easy to use and reliable. We use in multiple stores, and when installing on our most recent store we actually had a glitch that was preventing the app to be installed. The support team, Deelen in particular, was extremely helpful, patience, provided regular updates and in the end was able to find out what was causing the issue and resolve it with the developer team. I really appreciate the level of support, and I'm glad we have the app running consistently in all of our stores now.

United Kingdom
Time spent using app: Over 1 year
January 12, 2023

Superior customer service!!! I was having trouble with my API key, and Deelen from their customer service team quickly and respectfully helped me out. If there was a 10 star rating I would have given him that.

Silver Honey Products
United States
Time spent using app: 23 days
January 3, 2023

Within minutes i received an answer on my ticket. They gave me all the support i needed to help me setup my Store Locator!

BR&DY Collection
Time spent using app: 18 days
December 22, 2022

The app works great and great customer service from Deelen! The google API is explained great and easy to install. Thank you!

Healthy Paws Herbal Labs
United States
Time spent using app: 6 days
December 22, 2022

I was worried that this app would not have good customer service after being purchased by Shop Circle, but I was very impressed with their prompt response and dedication to finding a comprehensive solution for my problem.

When we switched to the new Shopify Dawn theme some of our CSS needed to be rewritten so the locator app would look nice; rather than just send me code to fix it myself, which is what Bold used to do, Deelen implemented the fixes directly in my store! That was very nice - I really didn't have to do anything they just took care of it for me.

Stellar customer service, and the app just works great, really flawless, we've been using it for a couple years now and we'll likely never use anything else.

Kuumba Made
United States
Time spent using app: Over 2 years
November 17, 2022

It does not work. We have tried reaching out to support, but no help from there side as well. Whenever you try to save the API key, it refreshes as soon as the page refreshes.

Wild Idea Buffalo
United States
Time spent using app: 15 days
October 31, 2022

This app is easy to use and set up, however, I was having some issue with the Display Setting and contacted customer service using the help widget. Deleen was very helpful and helped to fix the issue. However, there was a section that wasn't still working she followed up with the devs on team and got it fixed. Great job Deleen!

Time spent using app: 12 months
Shop Circle replied November 2, 2022

Reviews like yours make our day - thank you for taking the time to write in! We are always happy to help support you with anything you need. Thank you for choosing Bold!