Reviews (246)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app essential for directing customers to physical stores, boosting sales. It's ideal for businesses with multiple locations, offering features like bulk uploads, drag-and-drop pins, and product category searches. The app integrates well with Shopify, is easy to install, and has a clean design. Merchants praise its reliable performance and exceptional customer support, noting quick responses and assistance with setup and customization.

April 30, 2026

Happy use this app, fast response customer service support

Reebok Indonesia
Indonesia
About 2 years using the app
Shop Circle replied May 11, 2026

Thank you for your wonderful review! We're thrilled to hear that you're happy with the app and that our customer service support was responsive. Your satisfaction means a great deal to us, and we appreciate your feedback. If you ever need assistance or have suggestions, please don’t hesitate to reach out.

Best,
The Shop Circle Team

January 28, 2026

Super fast support! Thanks so much!

Melcura
South Africa
Almost 5 years using the app
Shop Circle replied May 12, 2026

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our support team. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback. If you need anything else, please feel free to reach out.

Best,
The Shop Circle Team

January 6, 2026

great support, quick!

Solbello
United States
Over 4 years using the app
Shop Circle replied May 12, 2026

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our support team and found them to be quick in helping you. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. If there's anything else we can assist you with, just let us know!

Best,
The Shop Circle Team

January 22, 2026

Facile d'utilisation, quand on a besoin de savoir plus sur l'appli, il y a un chat qui répond avec une personne mais pas une IA. Je suis grandement surpris!

Bounce
Belgium
8 months using the app
Shop Circle replied May 12, 2026

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous trouvez notre application facile à utiliser et que notre support en direct a dépassé vos attentes. C'est toujours notre priorité d'offrir une expérience utilisateur exceptionnelle. N'hésitez pas à nous faire savoir si vous avez d'autres questions ou des retours à partager.

Cordialement,
L'équipe de Shop Circle

January 15, 2026

great app! great support!

Séfia
Estonia
6 months using the app
Shop Circle replied May 12, 2026

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and finding our support helpful. Your satisfaction is our priority, and we’re here to assist you anytime you need.

Best regards,
The Shop Circle Team

November 11, 2025

Great service. Always reply and solve issues in a timely manner.

Mr. Big & Tall
Canada
Over 5 years using the app
March 27, 2025

Great customer support! Nitesh was very helpful.
He took the time to fully understand my issue and worked with me through various options until we found a solution that worked perfectly.

MyCHELLE Dermaceuticals
United States
Almost 7 years using the app
July 8, 2025

The Shopcircle help is awesome with actual live human beings (Crazy Right?) when you schedule a meeting.

Functionality was restored within 16 minutes as they walked me through the steps and overcame challenges as we worked through it. Amazing!

Ilma & Eldin were Fantastic!

Savory Fine Foods
United States
Almost 5 years using the app
Shop Circle replied September 23, 2025

We really appreciate your 5-star review! Your feedback means a lot to our team.

October 29, 2024

Customer service did a great job restoring the layout of my Store Locator after we activated the Accessible Layout (for ADA compliance). They were quick to respond and courteous. Thanks ShopCircle!

Think Tank Photo
United States
Over 4 years using the app
Edited August 29, 2024

Support is very responsive and has helped with all of my issues except for one. If search by name is a big deal to you, which is listed in the app features section, then this is not the store locator app for you. They tell you that you can add filters so the user can choose stores that meet the filters, but that is not the same thing as search by name. For some reason they have told they're support team to share a support doc that shows how to set up filters every time you ask them about search by name.

Horse Guard
United States
Almost 4 years using the app