App works pretty well. Would be cool if they offered consolidated billing or special plans for multiple stores. Nicholas helped me out to optimize appearance on mobile, he was great! Worked quickly and communicated very well.
Thank you for your review and your feedback. We are so happy that Nicholas was there to help you. Thank you for choosing Bold!
Easy to install, and once I figured out the API Key portal on Google Cloud and turned everything on, it worked like a charm. Michelle was excellent on support to help the page look great on desk and mobile.
Thank you for your review! We are so happy that Michelle was able to help you, everything looks fabulous.
Google's API is a little confusing to get set-up, but we got that worked out the Store Locator was a breeze. We needed a little more customization to the CSS, the customer support team, namely Hamza, was super helpful and very responsive.
CA Tattoo Supply
The app is not working properly. we have set up all the credentials including the Google Maps API key. although hits not working. I dropped many emails to the support team but still no solutions.
Thank you for your feedback. We sincerely apologize for the delay, we do have an app specialists working on your ticket at the moment. We are dedicated on finding a solution and very eager to get this solved as soon as possible for you. Thank you so much for your patience.
Thank you so much for your feedback. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We apologize that our support fell short of your expectations. One of our Product Experts has reached out and is more than willing to do whatever he can to turn this experience around.
I needed help setting up the app for switching themes and Naman from customer support was extremely helpful! Quick, did everything for me, and now the app is back to working great!
Had issues that the app did not support any translations app, which resulted in the store locator not displaying on select countries. Reached out to the customer service but the support was definately not what you would expect. Not recommended
The Bold live chat support has been incredibly helpful for us as we build our new website. Naman most recently helped us out with some issues and not only did we get connected with them promptly, our issues were resolved within minutes! We are all very much beginners when it comes to building websites, and we cant be thankful enough for the support of Naman and the Bold support team! Very happy that we decided to go with Bold for a few of our website apps!
The Honey Pot - Feminine Care
Jericho is a rock star! He helped me get our store locator in order for a big retail roll-out and it went off without a hitch.
Rose Rock Coffee
I just installed the app and was having an issue with linking to location page to my navigation. Went to chat support and was connected to Naman and couldn't be happier with the results. Quick and easy!! Great customer service!!