Overall rating Based on 388 reviews
All reviews
Instruct Drivers -Federal Motor Carrier Services
It's Friday and I had some questions that I didn't think were going to be possible without custom programming... Rick easily explained exactly what each of my issues were honestly without leaving me with the only option of upgrading to a higher priced solution. Love it! Thanks! Bold Rocks so far!! Happy Friday Bold Team!
Pre
This app has been very helpful. Although it doesn't have all the features we need, Priyanka was extremely helpful in getting us some good workarounds and was quick to respond to any questions we had. I would recommend this app for anyone who needs a good store locator to start their online store off with.
Lupii
We were struggling with some of the back-end set-up, but the customer support provided by Rick, was incredibly helpful and kept me level-headed as we tried to figure out what in our set-up process needed correcting.
Developer reply
Hello there! So sorry to hear you ran into some troubles with getting things set up in the back end. We're really glad to hear that Rick was able to walk you through it as you figured out what was needed. Thanks for reaching out, and don't hesitate to let us know if you need any other assistance!
dunkinsa
Great App, Good Functionality, Awesome Experience. Great support by Priyanka. Thanks you so much Priyanka.
Developer reply
Hello there! Thank you very much for the review. We're glad that you are enjoying our app, and that our customer service team was able to help you out. Please let us know if we can help with anything else!
BackfireBoardsUSA
First want to say : Good Support team, very quick turn around and helpful! Second: the app is fairly easy to install follow the directions while I have very limited background of IT.
Developer reply
Hi there! We appreciate your kind words - thanks so much! We're glad that our team was able to get everything sorted out for you so quickly; that's certainly what we aim for, especially around the holidays.
We're also very humbled to hear that you were able to easily follow our installation instructions on the Help Center - we have a very hard worker who upkeeps our articles, and we're glad that you found them easy to follow!
Detoxify
Great app, and great customer support! Laurel, Chintan, and Mona are wonderful and quick to get the correct support!
Developer reply
Hello there! Thank you so much for the review. We're glad to hear that our support team was able to get you up and running with the app quickly and efficiently; that's what we strive for! Please reach out again if you need any other assistance; we'd be glad to help. :-)
Rahua.eu
AWARE!
This app has a big security issue, to works it need a google maps API key with no Application restrictions.
The API key appears in the code of the website, if someone take your API and abuse of them you will pay to google.
I hope BOLD fix this quickly
Developer reply
Hello there. Thank you for the review and the feedback; we appreciate all reviews as it helps us evaluate how we're doing. We're so sorry that you found our app to have a large security issue in terms of the Google Maps API key.
Our specialist, Sam, will be reaching out to you soon to give you more information to assist you if needed, however he did mention that in your Google account, you can set it to only your myshopify.com domain URL using this key, so that if anyone were to find it, it would be a restricted API key and will not do anything should they try to use it.
We hope that helps!
Trek Hardware
Functionality of this app is good! Everything is simple to set up and the FAQ section is very helpful and very intuitive.
The only thing this app is missing is different layouts, the style looks a little outdated in my opinion. A full width map with a store finder overlay as an option or other customization options would make this app 5/5.
Developer reply
Hi there! Thank so much for the review and the feedback about the app's style; we'll definitely be sure to pass that along to our developers so they can look into this. Sorry that we weren't able to get things customized in a way that met your store's needs! Hopefully we can get this changed in the future.
Small Pet Select UK
Nir was super helpful when I was having issues with one of our shopify stores. Explained everything and troubleshot with me.
Developer reply
It's great to hear that Nir was able to sort out the issues you were having with your Shopify stores! Thanks so much for leaving us this review; we're really glad to hear that he was able to get everything properly working for you. :-)
Moodbeli
The bulk upload did not work for me but I was able to get a response and the outcome I wanted with the help of Rony in Customer Service within 24 hrs.
Developer reply
Hi there! We're so sorry to hear that the bulk upload didn't work properly for you, but it's great to see that Rony was able to sort it out for you so you could get those same results.
Please let us know if you need anything else; we'd be more than happy to help again! Your products look amazing, by the way, and I love your recipes page. :-)