Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its reliability, ease of use, and customization options, especially for businesses with multiple locations. Features like bulk uploading of store locations and a global reseller list are highly valued. The customer service is often praised for its quick and helpful responses. The app's Google API and heat map display of customer searches are also appreciated. Merchants have noted that the app helps drive traffic to physical stores and increase sales.

December 22, 2022

I was worried that this app would not have good customer service after being purchased by Shop Circle, but I was very impressed with their prompt response and dedication to finding a comprehensive solution for my problem.

When we switched to the new Shopify Dawn theme some of our CSS needed to be rewritten so the locator app would look nice; rather than just send me code to fix it myself, which is what Bold used to do, Deelen implemented the fixes directly in my store! That was very nice - I really didn't have to do anything they just took care of it for me.

Stellar customer service, and the app just works great, really flawless, we've been using it for a couple years now and we'll likely never use anything else.

Kuumba Made
United States
Over 2 years using the app
February 5, 2023

It's a great app, fairly easy to use and reliable. We use in multiple stores, and when installing on our most recent store we actually had a glitch that was preventing the app to be installed. The support team, Deelen in particular, was extremely helpful, patience, provided regular updates and in the end was able to find out what was causing the issue and resolve it with the developer team. I really appreciate the level of support, and I'm glad we have the app running consistently in all of our stores now.

CULTIVER - UK
United Kingdom
Over 1 year using the app
October 31, 2022

This app is easy to use and set up, however, I was having some issue with the Display Setting and contacted customer service using the help widget. Deleen was very helpful and helped to fix the issue. However, there was a section that wasn't still working she followed up with the devs on team and got it fixed. Great job Deleen!

LoveGoodFats-US
Canada
12 months using the app
Shop Circle replied November 2, 2022

Reviews like yours make our day - thank you for taking the time to write in! We are always happy to help support you with anything you need. Thank you for choosing Bold!

January 12, 2023

Superior customer service!!! I was having trouble with my API key, and Deelen from their customer service team quickly and respectfully helped me out. If there was a 10 star rating I would have given him that.

Silver Honey Products
United States
23 days using the app
April 28, 2023

Just added this app to our store and it works great and had some minor formatting issues on the page, which the customer support person, Jeff from Shop Circle, helped with. He was patient and very helpful!

FourX Better Chocolate™ - CA
Canada
1 day using the app
March 8, 2023

Works well. We were able to provide our website shoppers with a list of all available global resellers and distributors of our product, as an alternative to using the store checkout.

Novanex, Inc.
United States
About 3 years using the app
March 23, 2023

Support was a little slow after reaching out a few times but when they did reply their support was very helpful. App works great but just takes a bit to get it going.

Luminox Australia
Australia
Almost 4 years using the app
September 21, 2023

Excellent store locator app! It's easy to install and setup. Perhaps more importantly, the support team is quick to respond and helped me dial in a cosmetic issue right away.

Prevelo Bikes
United States
Over 4 years using the app
January 3, 2023

Within minutes i received an answer on my ticket. They gave me all the support i needed to help me setup my Store Locator!

BR&DY Collection
Netherlands
18 days using the app
March 8, 2023

A++ Great app and exceptional customer support. solved our needs perfectly! Definitely give it a try if you need a solid store locator map!

Holiday Shopping Card
United States
27 days using the app