Reviews (859)

Overall rating

4.4

Counts per rating level

75% of ratings are 5 stars
642
8% of ratings are 4 stars
66
5% of ratings are 3 stars
40
3% of ratings are 2 stars
25
10% of ratings are 1 stars
86

All reviews

September 16, 2026

even after successful integration and successful configuration, order updates messages are not getting delivered despite OPT-In by customers. Also no tech support is available ti resolve the issue

Bhavya Silvers

India

8 months using the app

Meta replied September 18, 2026

Hello there,

We are sorry you are experiencing this issue, and for the delay in our response to your support inquiry. Technical support is available and we are working through the queue as fast as we can.

We will respond to your support inquiry as soon as we can and will assit in troubleshooting this issue.

Best,

The WhatsApp Business Team