Shiprocket: eCommerce Shipping

**Think twice before trusting Shiprocket with your business shipments.**

Two parcels dispatched on **13 July 2026** (**AWB 8324747457797 & 8326067331540**) remain unresolved after months of follow-ups.

We were initially promised RTO/refund after 30 days. Nothing happened. After a new AM took over, one shipment was marked RTO while the other remains stuck with no proper last-mile AWB or meaningful update.

Every follow-up turns into the same cycle: **“Send AWB.”** Then silence or “investigation is ongoing.”

Meanwhile, the AM has plenty of time to ask for **more business**, but apparently not enough time to resolve existing lost shipments.

This is not how a logistics partner should treat merchants.

**Extremely disappointed.**