Reviews (707)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
September 25, 2026

The gorgias AI agent is amazing and has really relieved pressure from our customer services department. Over time we have worked closely with our account managers Stefan & Alessandro to really tailor it to our business needs and ensure the tone of voice matches our brand.

I would highly recommend brands utilise this tool to help make efficiency gains - its much better than other tools on the market that we have previously used and is consistently receiving 5* CSAT scores.

Ali & Harbour Lifestyle
(Head of Ecommerce & Website)

HARBOUR LIFESTYLE
United Kingdom
About 4 years using the app
Gorgias Inc. replied September 28, 2026

Thank you so much for this amazing review!

We love hearing how much of a difference the AI Agent has made for your team, both in relieving pressure and driving efficiency while keeping your brand’s tone of voice intact.

We’ll be sure to share your kind words with Stefan and Alessandro — they’ll be thrilled to hear it!

Thanks for trusting Gorgias and the AI Agent to support the Harbour Lifestyle team!