Reviews (89)

Overall rating
3.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 21% of ratings are 1 stars
All reviews
March 31, 2018

Chat works like a charm. Off the shelf it seems however that the chat doesn't work during the shopify checkout flow. I'm contacting tawk.to support to figure it out. Will come back here with an update.

Authentic Foods
United States
5 months using the app
tawk.to replied September 9, 2021

Hi Authentic Foods,

Once the widget is installed, it will show to all pages of your Shopify site.

Hopefully, the issue is now resolved.

If not, please send me the following details to track the ticket or email you’ve raised with the support team.

1. Property ID/website:
2. Ticket Number (if available):
3. Screenshot/error messages:
3. Email:
4. Contact Number (with area code):

Kindly send your reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

For urgent matters, you can reach out to us 24/7 for support with any urgent matters. Our live agents are always available to assist you.

Thank you and hope to hear from you soon.