UpPromote Affiliate Marketing
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Reviews (3,947)
Nick with customer support is rude. Called me a liar and would avoid answering my request for supervisor support.
Hi there, thank you for the feedback. You raised a real issue: an affiliate running Google Ads on your brand name and collecting commission on customers you had already earned. Nothing had been paid out, and that should have been the first thing we told you. Instead, you got an explanation of why the system was right, and your request for a supervisor was not handled right away. That is on us. I have emailed you directly and am handling this personally.
Stark
Head of CS | UpPromote