AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

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Reviews (1,248)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    1.0K
  • 9% of ratings are 4 stars
    115
  • 3% of ratings are 3 stars
    32
  • 2% of ratings are 2 stars
    20
  • 6% of ratings are 1 stars
    77
All reviews
August 23, 2019

The support is one of the worst I've seen so far for a Shopify app. They seem to not be able to understand my questions. The 3 stars are for the interfaces. It looks prettier than another app that I was considering. As far as capabilities, it's just ok. I still have to do a lot of work on my end, but at least it makes the return process easier for my customers.

C-IN2 New York
United States
10 days using the app
AfterShip replied September 5, 2019

Thank you for your review. Sorry about the inconvenience caused. Our team will reach out to you very soon. We appreciate your feedback and will try our best to improve.