Vitals: Reviews, Bundles & 40+
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Reviews (2,638)
Overall rating
4.9
August 24, 2019
Support team made unauthorized changes to our bulk pricing settings. Unable to correct their changes and support has gone radio silent. Super costly experience made worse when support chose to ignore the issue rather than address it.
BigTopShirtShop.com
United States
7 days using the app
Vitals replied
August 27, 2019
Hi there!
Thank you for your feedback.
The root cause was identified to be a synchronisation issue between Vitals and Shopify, due to the very large number of products in your store. We've completely rebuilt the synchronization bridge back in 2019.
