SP: SMS, Email & Sales Popup

I have had this installed for about a week now and I love the concept and I want to love this app but it doesn't seem to import all my sales despite re-importing them at the advice of the support team. Also, I see a lot of add to carts but then I don't see the abandoned carts...so I am not entirely sure I trust all the data it claims to be capturing. I am going to give it a little more time to see if things improve before I revisit my rating.