Reviews (851)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants find this app effective for boosting trust and conversions by showcasing real-time social proof through pop-ups. It's praised for customizable design, timing, and placement options that match store themes without coding. Seamless integration and a clean interface improve engagement and sales. The straightforward installation and navigation are accessible to non-tech users. Customer support is commended for quick responses and assistance with setup, customization, and issue resolution.
Refine
-
By rating
I would be extremely careful installing this app.
I recently discovered Sales Pop was charging my store $299/month through Shopify app billing. I did not realize the app could auto-upgrade up to that amount based on usage unless auto-upgrade was disabled.
In my opinion, that is a very risky billing setup for small businesses, especially for a sales popup app. Even if this is technically disclosed during installation, I do not think the pricing, session limits, and auto-upgrade risk were clear enough.
I have uninstalled the app and requested a refund/credit, along with confirmation that there will be no future billing.
I would not recommend this app unless you are absolutely sure you understand the billing, session limits, auto-upgrade settings, and cancellation process.
Please refund or credit the most recent $299 charge and confirm in writing that my Sales Pop subscription is fully cancelled with no future billing.
Very impressive app. Setup was simple, the interface is clean, and it integrates smoothly with our store. It adds strong social proof and has already improved engagement. Highly recommend.
You just made our day! There’s nothing we love more than a 'smooth integration' success story. Thanks for the shout-out, and here's to even more social proof wins for your store!
Amazing app for Shopify stores! The popups look clean, professional, and very easy to customize. It helped make my perfume store feel more active and trustworthy for customers. Setup was simple, and the interface is beginner friendly. I also like that there are many different notification types and display options. The app works smoothly on mobile and desktop. Support has also been helpful and responsive. Highly recommended for anyone looking to improve social proof and conversions on their store.
Thanks for this amazing review! We really appreciate you taking the time to share your experience with Sales Pop and how Social Proof is helping you sell more perfume. We look forward to working with you for a long time!
I like how it lets my customers know what is happening in my shop.
Hi, thank you for taking the time to leave us a review!
Easy to use and does everything we need to show our customers when they look at a page to entice them to buy
We appreciate you taking the time to leave us a review!
Works perfectly, can edit the design and either turn on or off for some modes.
Thank you for your kind words, we are happy that you love POP as much as we do!
It isn't working
How can we help you get Sales Pop working better for you? I can see Pops on your storefront. Did you want to display different information in them? Our support team will be happy to share some recommendations for you.
awesome
Thank you for the kind words and taking the time to leave the review!
I’ve been a customer of sales pop for a few years. and I’ve really enjoyed their app! Having their pop-ups has definetly made my site look more ‘alive’ and increased my sales.
Thanks for the great feedback! We're happy Sales Pop is a part of your store.
They bill based on a per-session basis, but the information they can provide around how many sessions were triggered is limited and makes very little sense.
In the app, it shows that I had more sessions than pops - that means that I was billed for sessions in which no popup even showed. That makes no sense, and when I tried to get more info I was given a long response with no explanation or substance whatsoever. You can't trust their numbers, and they will overbill you as a result.