Reviews (7,429)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective customer support, noting it enhances store professionalism and engagement through customizable pop-ups. It effectively uses social proof to boost customer trust and sales, simplifies setup, and promotes up-sells and cross-sells to increase average order values. Particularly favored by new store owners, it is described as fast, reliable, and exceeds performance expectations.

January 10, 2025

I’ve been a customer of sales pop for a few years. and I’ve really enjoyed their app! Having their pop-ups has definetly made my site look more ‘alive’ and increased my sales.

OhSoFitting
United States
About 4 years using the app
Sales POP! replied January 13, 2025

Thanks for the great feedback! We're happy Sales Pop is a part of your store.

February 4, 2025

Great app! I love how user friendly and how responsive the customer service team is. Definitely recommend this app for your business!

Jupe NYC
United States
Over 5 years using the app
Sales POP! replied February 5, 2025

Thanks for taking the time to share your experience :)

December 13, 2024

Deceptive practices.
We have tried canceling our subscription after being billed the first month. Instead of canceling, they automatically upgraded our account to a pro account. Subsequent requests to switch this to the free plan or 29$ plan via their contact page and through the subscription page (until them billing us was resolved) was met with acknowledgement only to find they've been charging ...

The Groovy Gaijin
United States
About 1 year using the app
Sales POP! replied December 16, 2024

We understand that uninstalling an app from your store can be complicated and are sorry you did not successfully uninstall Sales Pop when you first reached out to us in ...

February 4, 2025

Should be very very careful with this scammer app which would rob your significant money without agreement and no refund.

While starting the trial period, first, they will proactively grant you extra trial days and tell you this in email but deliberately not indicate the trial extension period and expiration date, then suddenly charge you a very very high fee without your consent and agreement.

...
Focustle
New Zealand
14 days using the app
Sales POP! replied February 5, 2025

After issuing you an App Credit which both our Support team and Shopify Support team confirmed was issued, you continued to insist the credit was "fake" and a "scam".
I ...

January 26, 2025

this app was uninstalled in december still getting charged in january for the app thats not being used

Brounlikeme Nhc
United States
Over 1 year using the app
Sales POP! replied January 27, 2025

I understand that the way Shopify bills for apps can be confusing at times. Your last charge for using Sales Pop was at the end of November and payment for that charge was ...

February 4, 2025

I received the help I needed in a matter of hours, it was great. They even extended my free trial without me asking. I really appreciate their assistance, their customer service is great!

Kleanology
Australia
2 days using the app
Sales POP! replied February 6, 2025

Thanks for the great feedback! We're happy Sales Pop is a part of your store.

November 26, 2024

This is a great app for popups and up-sells, started seeing results almost instantly, I would highly recommend this app for anyone looking to increase their AOV.

Aveline
South Africa
20 days using the app
Sales POP! replied November 27, 2024

Thank you for sharing your review of Sales Pop with other Shopify users. We are glad you enjoy our app!

January 20, 2025

App works great, super easy to set up, team is very responsive and helpful. A great addition to our CRO strategy. Thank you!

KATE GALLIANO
Australia
6 days using the app
Sales POP! replied January 21, 2025

Thank you for sharing your review of Sales Pop with other Shopify users. We are glad you enjoy our app!

November 11, 2024

There are lots of popup options and this can Increase store conversion by quite a bit.

Alex Hill Apparel
Canada
24 days using the app
Sales POP! replied November 12, 2024

Thank you for sharing your experience with us. We appreciate it! :)

November 25, 2024

It's a must have app, a lot of possibilities, customization, good price and good support.

BonAnime Store
Spain
16 days using the app
Sales POP! replied November 26, 2024

Thank you for sharing your review here in the Shopify app store! We're glad you enjoy Sales Pop.

Oye mil gracias por el feedback!