AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

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Reviews (1,248)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    1.0K
  • 9% of ratings are 4 stars
    115
  • 3% of ratings are 3 stars
    32
  • 2% of ratings are 2 stars
    20
  • 6% of ratings are 1 stars
    77
All reviews
October 23, 2019

works well to organize our exchanges but there should be a function to issue a store credit within the shopify system since they do not offer this.

Bikini Crush Swimwear
United States
3 months using the app
AfterShip replied October 23, 2019

Hello, thank you for your review ;) In our returns center, Shopify Plus users can issue gift card directly to customers, need to do some manual setup first. Please check this help article (https://help.returnscenter.com/hc/en-us/articles/360026209173-Shopify-Plus-merchants-How-to-refund-store-credit-by-issuing-Gift-Card-),
or you can contact our support team directly (https://help.returnscenter.com/hc/en-us/requests/new).
We will reach out to you very soon.
Thank you for your support :)