Reviews (106)
if i could give them -5 stars I would. Unless you want to have to replace every item for crap print quality or terrible embroidery, hard pass on this one. theres pleny other POD companies that do quality work and actually QC thier products before shipping. This company has cost me thousands of dollars in replacements because of incorrect colors and just flat out embarssing work.
in response to the comment below. the wrong embroidery color was only the final straw in literally every project being an embarassing mess. I am not new to the embroidery or POD worlds. the work you do is absolutely substandard.
Hey this is Geena, we have been speaking for the last couple of weeks through support tickets. We understand your concern regarding the thread colors in the recent embroidery order. We do our best to make the design guidelines/embroidery rules readily available and have a standing offer for sellers to email any specific art files to our support team (contact@customcat.com) to confirm that they are conducive to our embroidery standards.
I also see that Brett has reached out to you. Hopefully we can come to some sort of resolution.
