Reviews (888)
***UPDATE***
07/11/20 - Thank you for attempting to fix the issue. However, GoAffPro is now no longer communicating with Klaviyo at all - nothing. How do we resolve this? Quickly?
We have emailed the address you provided with no response - our email was sent to you on 07/10/20 @ 3PM EST.
To resolve please email Frank@ImpactMouthguards.com directly so we can move forward.
We had such high hopes for this app but have become quite disappointed.
Review after review speaks of how good customer service is and after repeated attempts to get help there has been NO response.
The issue we are having is this - GoAFFPro is not playing nice with Klaviyo. Plainly speaking the integration does not work properly and bits of information are lost in the transfer. This is Particularly true with respect to telephone numbers.
If we could get some assistance on this we would certainly consider updating this review but at the moment we are terribly dissatisfied.
Hi
CTO of Goaffpro here, I am not sure, but I was unable to find any ticket number from your store ID. If you can send me the ticket ID at admin@goaffpro.com, I will be able to look at it thoroughly.
I did take a look at the phone number sync issue on your account and it should be fixed now. Klaviyo permits email and phone_number as standard sync items and you should be able to see the phone number information in your klaviyo profiles. Rest of the profile information would be in the extra information tags.
Hoping to hear from you at admin@goaffpro.com, so I can resolve this issue personally
Thanks and Regards