Packlink PRO Shipping Platform

Packlink PRO Shipping Platform

Reviews (720)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
    637
  • 6% of ratings are 4 stars
    42
  • 1% of ratings are 3 stars
    9
  • 1% of ratings are 2 stars
    5
  • 4% of ratings are 1 stars
    27
All reviews
Edited December 7, 2021

Two serious problems. 1) At least once in two orders are not automatically processed on shopify, so I have to process and attach tracking codes to hundreds of orders every week. 2) The DHL tracking code is not the classic 9-character one, but a much longer one, which does not work with shopify's automatic tracking for customers.

Acelith Design Sim Racing
Italy
9 months using the app
AUCTANE S.L.U. replied June 24, 2020

Thank you for you review.

You can try to uninstall our App and install it again this will solve your issue. Cause we suppose that you change your plan after the installation fo the App.

We are trying to reach you. Please let us know by mail on business@packlink.com the best time for you to have a call and we will solve your issues.

Regards

Packlink Team