Reviews (109)
Overall rating
4.2
October 14, 2020
Horrible and slow customer service, all orders during covid19 took over 3 weeks, and sometimes it took 3 days to get a response on the status of an order. We tried asking for an expedited production for a planned photoshoot and they weren't helpful at all
FemTops
United States
About 2 years using the app
teelaunch replied
October 26, 2020
I'm incredibly sorry for your issues, unfortunately because of COVID, Canvas Brand Tank Tops are in short supply and we tried out best to find the garment you ordered but unfortunately we were unable to, resulting in our delayed response. We have never experienced such an outage of garments and are working on a much more robust system to notify customers. Again very sorry.