Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, including quick responses and direct owner involvement. They appreciate the high-quality print products like t-shirts and blankets, user-friendly design tools, and seamless Shopify integration that enhances order tracking and fulfillment. The app offers a wide product range, competitive pricing without a subscription fee, and fast production and shipping, leading to high customer satisfaction and recommendations for its reliability and quality.

November 12, 2024

Their app will insert poorly optimized script into your website and cause significant problems to your website speed. I did lighthouse tests and Their script: "/sizing-charts-script.js" has a 1900 ms Script Evaluation delay that is more than every other app and scripts combined.

Lafia Craft
Australia
Over 1 year using the app
September 14, 2024

The steel signs are junk. Received my sample product and let me just say I am glad I purchased a sample before going any further. The metal is thin and warped. I can't offer this to my customers.

Crater Goods
United States
4 months using the app
teelaunch replied October 25, 2024

Thank you for your feedback about the sign. As per our 100% satisfaction guarantee, we've processed your refund. While we respect your opinion, it's important to note that we carefully selected this metal thickness to provide our customers with an optimal balance of durability and affordability. Using thicker metal would dramatically increase costs, making it much harder for our customers to maintain profitable margins. With millions of dollars in sales and tens of thousands of satisfied customers, we stand confidently behind our product's value proposition - it's designed specifically to help our customers succeed financially.

October 23, 2024

I've been trying to sign up for an acccount but it just keeps "thinking" and never connecting. Shame.

Magic Moments
United States
10 days using the app
August 24, 2024

I love working with this company. It makes selling print-on-demand so much easier, without the hassle of linking everything through OrderDesk. Their customer service is brilliant. I highly recommend them!

Printamemory
United Kingdom
6 days using the app
teelaunch replied October 25, 2024

Thank you so much for the wonderful review! 💫 It's feedback like yours that gets our whole team at teelaunch jumping out of bed each morning, excited to help amazing customers like you. We're truly grateful for your support!

August 25, 2024

Downloaded the Teelaunch app as I am interested in selling products in my Shopify store, however, I am unable to create an account. It just continues thinking....

Hanna Marie & Co
Australia
4 months using the app
teelaunch replied August 26, 2024

I'm truly sorry to hear about your difficult experience. Let's get this sorted out right away. Please email me at christopher@teelaunch.com, and I'll personally (Hi I'm Christopher the founder) make sure you're up and running today. Looking forward to helping you!

June 3, 2024

Cannot sign in to the api. It stock in account creation page

AuraZen Décor
United States
7 months using the app
teelaunch replied June 5, 2024

Can you please message me at christopher@teelaunch.com and I'm sure we can get your API up and running for you.

May 10, 2024

I cannot use it. I don't know why. There is an info in my Shopify that the app cannot make connection. I really like some products that Teelaunch make and hope I can sell them.

Canvas Creations Home
Netherlands
About 4 hours using the app
teelaunch replied May 11, 2024

Can you please email me at christopher@teelaunch.com and we will figure out how to get everything working for you.

February 18, 2016

Been using Teelaunch for 4 months now and there's no better technology in the market. The integration was seamless and adding additional products is a breeze. Their customer service is always prompt, their shirt (& product) qualities are superb and the printing itself is strong. I would recommend them to anyone creating and selling t-shirts at scale.

Lolas Pet Boutique
United States
Almost 8 years using the app
September 26, 2019

I have been using Teelaunch for the past year and have never had a problem with them! Their customer service is quick and responsive! They are constantly adding new products to their catalog! I have noticed that they have been getting even faster at shipping out my customer's orders!

Unique and Viral
United States
Over 7 years using the app
May 24, 2018

Teelaunch has the best mockups. However, the print size is kind of samll on the 3 xl and 4 xl sizes.

Pacific Coast Outlet
United States
Over 7 years using the app