Reviews (640)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this print-on-demand app user-friendly, offering a wide range of unique products and seamless integration with various platforms. They appreciate the competitive pricing and the responsive customer service that efficiently resolves issues. The app's designer is also praised for his assistance with technical queries and design edits. Merchants highly recommend it for its quality products and speedy delivery.

October 26, 2023

Oh boy, I really wanted to like this app. I downloaded it today, launched 1 product and immediately had issues. With jewelry, they send a text box for customization. Well you can't select the finish until you add the name into this unmarked box. The box is also located just above the add to cart button. Somehow they have it locked down that you cannot change the order of any options for this product. You cannot take the box out, label it or list it first. This is confusing as everything is grayed out until that box is filled. I contacted customer support and was told it was a shopify issue (I spoke to them first) and that I should just put a note in to fill out the box first. I'm sorry I have to just deal with the bad coding? Uh no. This is my business and if you cannot correct something to make it functional, and let's be honest, correct, I don't think we can be in business together. First day 2 hours, waste of time. If they contact me regarding this and fix the issue I will update my review.

The Sandy Merchant
United States
About 4 hours using the app
teelaunch replied October 28, 2023

Very sorry for the issues, I've reached out to you this morning to figure out how I can resolve this for you.

March 11, 2024

Mega schlechte Bedienung, sehr unflexibel in der Erstellung.

Das Lädchen von Fotograf Oberberg
Germany
27 minutes using the app
February 18, 2016

Been using Teelaunch for 4 months now and there's no better technology in the market. The integration was seamless and adding additional products is a breeze. Their customer service is always prompt, their shirt (& product) qualities are superb and the printing itself is strong. I would recommend them to anyone creating and selling t-shirts at scale.

Lolas Pet Boutique
United States
Almost 8 years using the app
May 24, 2018

Teelaunch has the best mockups. However, the print size is kind of samll on the 3 xl and 4 xl sizes.

Pacific Coast Outlet
United States
Over 7 years using the app
December 26, 2018

Use them only for shirts and they do a good job. Good turnaround time and descent prices. Recommended.

Curious Rebel
United States
About 7 years using the app
January 29, 2017

Great app. Reasonably priced.

Urbanrenewaldesignsonline
United States
Almost 7 years using the app
Edited February 2, 2024

Teelaunch has been an outstanding choice for my business. I mainly use it for mugs, and I'm consistently impressed by the quality. Their range of other products is equally impressive. Their customer support team is exceptional, always available and eager to help with any issues or questions I have. I would definitely recommend Teelaunch to others!

Foxvillagedesign
United States
Over 6 years using the app
teelaunch replied June 5, 2020

We really appreciate customers like you and are happy to help!

May 28, 2016

Nothing but good things to say about you guys and your commitment to service.

Byker Gyrlz
United States
Over 6 years using the app
May 26, 2016

Great customer service, EASY to install and add new products. Hundreds of orders and no complaints. Very happy.

We Add Up
United States
Over 6 years using the app
November 7, 2018

I love this app. It's so easy and risk free and the service and quality have been good so far with pretty fast shipping typically. My only negative is that I wish they had more youth shirt options and tea towels as an option!

Munga Vision
United States
About 6 years using the app