Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, quality products, and seamless Shopify integration. They praise its diverse product range, especially blankets and metal wall art, for their high quality. The user-friendly interface facilitates easy design uploads and modifications, while automated order tracking and fulfillment streamline operations. Quick production and shipping times, coupled with responsive customer service, including direct owner involvement, further enhance merchant satisfaction and trust.

January 16, 2024

BE CAREFUL! Exercise caution when dealing with TEELAUNCH. While they may fulfill a few orders promptly, ordering in more than a few orders poses a risk. They struggle to meet deadlines when you start submitting more than a few orders and to exacerbate the issue, they enforce a 10-day no-movement tracking policy. This means they acquire the tracking information but don't dispatch the item to the courier for an entire ten days. Unfortunately, this policy nearly compromised my business during the last Christmas season.

Teegarb
United States
Over 3 years using the app
teelaunch replied October 25, 2024

Thank you for bringing up your experience from January 2024! I'm excited to share that we've completely transformed our blanket production since then. We've expanded to two state-of-the-art facilities and significantly boosted our capacity - we can now produce up to 1,000 blankets per hour! We've also switched to a new shipping service to ensure smoother delivery. While I understand your frustration with the issues you faced last year, I'm happy to say those concerns have been fully addressed with our new setup. I'd love for you to check out our improved blankets and service - we've come a long way! 😊

June 3, 2024

Cannot sign in to the api. It stock in account creation page

AuraZen Décor
United States
20 days using the app
teelaunch replied June 5, 2024

Can you please message me at christopher@teelaunch.com and I'm sure we can get your API up and running for you.

May 10, 2024

I cannot use it. I don't know why. There is an info in my Shopify that the app cannot make connection. I really like some products that Teelaunch make and hope I can sell them.

Canvas Creations Home
Netherlands
About 4 hours using the app
teelaunch replied May 11, 2024

Can you please email me at christopher@teelaunch.com and we will figure out how to get everything working for you.

February 18, 2016

Been using Teelaunch for 4 months now and there's no better technology in the market. The integration was seamless and adding additional products is a breeze. Their customer service is always prompt, their shirt (& product) qualities are superb and the printing itself is strong. I would recommend them to anyone creating and selling t-shirts at scale.

Lolas Pet Boutique
United States
Almost 8 years using the app
September 26, 2019

I have been using Teelaunch for the past year and have never had a problem with them! Their customer service is quick and responsive! They are constantly adding new products to their catalog! I have noticed that they have been getting even faster at shipping out my customer's orders!

Unique and Viral
United States
Over 7 years using the app
May 24, 2018

Teelaunch has the best mockups. However, the print size is kind of samll on the 3 xl and 4 xl sizes.

Pacific Coast Outlet
United States
Over 7 years using the app
December 26, 2018

Use them only for shirts and they do a good job. Good turnaround time and descent prices. Recommended.

Curious Rebel
United States
About 7 years using the app
January 29, 2017

Great app. Reasonably priced.

Urbanrenewaldesignsonline
United States
Almost 7 years using the app
October 13, 2023

Been using Tee Launch for years and would recommend to anyone who hasn't got the funding and physical space to stockpile large quantities of items. On top of an easy-to-use, plug-and-play Shopify app, Tee Launch also has really good customer service. They just recently helped me out big time with an issue and the care was fast, personalized, and crucial.

Hard Pack Records
United States
Almost 7 years using the app
teelaunch replied October 28, 2023

Thank you so much for your feedback! It warms our hearts to know our Customer Service team was able to assist you. We genuinely care and are always here to help!

Edited February 2, 2024

Teelaunch has been an outstanding choice for my business. I mainly use it for mugs, and I'm consistently impressed by the quality. Their range of other products is equally impressive. Their customer support team is exceptional, always available and eager to help with any issues or questions I have. I would definitely recommend Teelaunch to others!

Foxvillagedesign
United States
Over 6 years using the app
teelaunch replied June 5, 2020

We really appreciate customers like you and are happy to help!