AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

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Reviews (1,248)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    1.0K
  • 9% of ratings are 4 stars
    115
  • 3% of ratings are 3 stars
    32
  • 2% of ratings are 2 stars
    20
  • 6% of ratings are 1 stars
    77
All reviews
Edited December 1, 2020

**Email notifications weren't going through to our team (kind of a big deal), still waiting on their live chat support to resolve it, going on 2.5 hours. Very disappointed in an app I really liked and have used for multiple stores.

E Marie Travel
United States
About 1 month using the app
AfterShip replied December 1, 2020

Hello,

Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.

We work really hard to make our app user friendly and provide a great support experience.

One of the specialists will reach out on priority in order to assist you.

Regards,
Sumit