AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

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Reviews (1,250)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    1.0K
  • 9% of ratings are 4 stars
    115
  • 3% of ratings are 3 stars
    32
  • 2% of ratings are 2 stars
    20
  • 6% of ratings are 1 stars
    77
All reviews
March 10, 2021

The app will not accept the user's phone number as an identifier. It insist's on user email, but too many of my users are checking out without using an email. This causes frustrated users, who email or call me, which frustrates me. It also wastes my time, instead of saving me time.

VJ Shoes North America
United States
Over 1 year using the app
AfterShip replied March 10, 2021

Hi,

Thanks for your valuable feedback.

We have already forwarded your suggestion to the concerned team.

Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Kind regards,
Brishketu