Reviews (205)
We started using DelightChat to have a multi-channel team inbox to manage every customer query as best as we could. The app has a clean UI. It literally took 15 minutes to be up and running after integrating Email, WhatsApp, Facebook messenger & comments and Instagram comments. We have received prompt responses, on-point clarifications and great support! Also, we have a clear understanding of the roadmap of features they are going to be releasing - which helps us plan better. Our Proprietor was jumping in joy when we walked her through the team inbox and statistics screens. Definitely recommend for businesses with more than one person handling customer service.
Thank you so much! It's been a pleasure working with Bharath at Studio Y. Ever since their team has onboarded, they have keenly provided feedback on almost every aspect of the app on how we can improve, as well as been patient with reporting issues as we fix them one by one. Couldn't have asked for a better customer to have onboard the DelightChat journey :)
Preetam,
Co-founder
