AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

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Reviews (1,248)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    1.0K
  • 9% of ratings are 4 stars
    115
  • 3% of ratings are 3 stars
    32
  • 2% of ratings are 2 stars
    20
  • 6% of ratings are 1 stars
    77
All reviews
July 21, 2021

Great app to easily manage your returns and take the pressure of customer service emails. Support is a tad slow and service operators change mid enquiry which is frustrating.

DMC FINS Australia
Australia
About 1 month using the app
AfterShip replied July 22, 2021

Thanks for your valuable feedback.

We strive to provide excellent customer service and it is unfortunate to know that your experience with us was not up to the mark.

Your feedback would be relayed to the team and we will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Returns Center