Reviews (12,571)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
Edited October 28, 2023

I have tried to run Tik Tok Shop and there was a bug related to warehouse location, requesting us to change addresses, I have done it and in the middle our account was disabled because of "suspicious activities", we are running business on several other marketplaces without any problem. We have provided the information that was requested by email, and our appeal was denied, we have 15 days to provide more information, we have provided exactly what Tik Tok requested. Can someone assist us?

Yūjin
United States
About 2 years using the app
TikTok Inc. replied March 7, 2022

Hi there — thanks for sharing your review, and we're sorry to hear that you've been unable to register for Ads Manager! If you're still running into this issue, please submit a support request here so our team can help you get up and running: https://ads.tiktok.com/i18n/feedback