Reviews (2,572)
When I speak with reps from other apps they rave about Klaviyo, but I'm guessing they have not gone through the onboarding process. We were assigned an onboarding specialist, but they don't help you much with the technical stuff. She's just a project manager, essentially who assigns all the tasks to you. Really great sales pitch, but you feel high and dry after you've signed up. Update: Their documentation is really awful.
Hi Samuel, thank you so much for providing this feedback about your first week of onboarding— I am going to let my team know that reviewing technical use cases is important to you so you can get to that portion of onboarding sooner. You will receive an email from them shortly. In the future, feel free to reach out to us at feedback@klaviyo.com so we can address these concerns directly.