Shopify Marketplace Connect

THIS APP CAUSES OVERSELLS ON AMAZON

Ever since Shopify bought Codisto, support has been absolutely terrible. Our latest answer from support is that we have "too many items" for the app to sync from Shopify in less than 24 hours. There is no way to disable certain products, so the app imports every product in the catalog.

Due to the size, the app syncs inventory from every 24 hours, which would be fine, but the app OVERWRITES your Amazon inventory with the previous day's Shopify count, causing items to continuously oversell on Amazon. Our perfect rating on Amazon was slammed due to this apps inefficiency.

Support told us several times that they "implemented a fix", but a different support tech would get back to us and state there "is no fix". When we asked what "fix" was implemented, they asked for a different order to investigate. This went around in circles for MONTHS.

Note that this is NOT supported by Shopify. The support staff told us to "contact Shopify support" to reduce the number of transactions we have on Shopify.

???