Reviews (97)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 14% of ratings are 1 stars
All reviews
March 10, 2022

Not rating the app Im rating shipmonk. Please avoid using this fulfillment center for your company if you don’t want to risk going out of business. The worst company I’ve ever worked with. The poorest communication and messed up two huge shipments of my product costing me thousands. I’m still trying to recover

Vakandi Apparel
United States
6 months using the app
ShipMonk replied March 16, 2022

Hi Vakandi Apparel,

We're very sorry to hear that your experience with ShipMonk has been anything less than perfect. Here at ShipMonk, we strive to provide all of our valued merchants world-class service.

Your situation requires a more in-depth response. We would love to get in contact with you to speak about it.

Please reach out to support@shipmonk.com or call 855-222-4601 to speak with a member of our support staff.

We hope to hear from you soon. Thank you for being a valued merchant.