Globo Mega Menu, Navigation

Recently installed this app, was happy with it so paid for the one year subscription plan, now I'm noticing that on some browsers it's not displaying properly. Tried contacting you guys a few times, but no response. Will re-rate this once problem has been looked at. Thanks UPDATE: After leaving the above review, I was contacted directly by their CS within a few hours, and they have immediately fixed the problems I was facing.