Reviews (625)
Overall rating
4.2
September 12, 2022
Horrible customer support. This is very strange because this is a customer support app, but it looks like they have to work more on improving their support!
Jeans4you.shop
United States
1 day using the app
Gorgias Inc. replied
September 12, 2022
Hey there team,
Thank you for the feedback!
I checked your records with us and see that you mentioned that you submitted some questions that never received a reply, but I wasn't able to find any question that was left unanswered, I apologize.
If you find any we missed, please let our agents know - I see you're chatting with us currently, so the agent handling your ticket can re-send any messages you might have missed and reply to any questions we might have overlooked from our side.
Thank you so much for your patience with us, have a wonderful rest of your day!