Track123 Order Tracking
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Reviews (1,437)
I'm trying to get someone from customer service to help me. He's been helping me but he's not very responsive. It shows the wrong number of orders I have, it says I have 100 more orders than I actually do and it's eating up my quota. I need HELP NOW! My tracking is not updating.
Dear merchant,
We are profoundly sorry for the frustration and inconvenience you've experienced. This is not the service we aim to provide, and we fully understand your disappointment.
Please know that we take this very seriously. To ensure we address your concerns promptly, we've sent a follow-up email to your registered address with specific support options. Our team is fully committed to resolving this for you.
When you have a moment, we’d greatly appreciate if you could check your inbox for our message. We’re here and ready to support you in any way needed.
You have our word that we’ll stand by you until you’re completely satisfied. We value your trust and sincerely regret that we’ve fallen short this time.
Best regards,
Track123 Team