Track123 Order Tracking

Track123 Order Tracking

Reviews (1,438)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
Edited March 23, 2026

Customer service really goes above and beyond to help their customers. I left this app at first but after trying another app I decided to come back because the features this app offers are second to none and their customer service is truly amazing. I highly recommend this app to everyone.

The Nichole Collection
United States
10 months using the app
Track123 replied August 17, 2025

Dear merchant,

We are profoundly sorry for the frustration and inconvenience you've experienced. This is not the service we aim to provide, and we fully understand your disappointment.

Please know that we take this very seriously. To ensure we address your concerns promptly, we've sent a follow-up email to your registered address with specific support options. Our team is fully committed to resolving this for you.

When you have a moment, we’d greatly appreciate if you could check your inbox for our message. We’re here and ready to support you in any way needed.

You have our word that we’ll stand by you until you’re completely satisfied. We value your trust and sincerely regret that we’ve fallen short this time.

Best regards,
Track123 Team