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Great app! The customer support has always been very quick and helpful. Rich Returns is very easy to use not only for us but also for our customers. We would recommend it!
Très satisfaits de cette application pour la gestion et l'analyse de nos retours. Facile d'utilisation et support efficace
The support was very helpful as we request a new feature and it works perfectly. This new fonctionality really facilitate our day to day tasks in terms of exchange procedure.
Rich Returns provides a relatively quick and easy solution for small businesses. They allow for some customization options which are very helpful, but isn't as fully robust as a full ERP or Order Management System solution. The team is also super helpful and quick to reply when we encounter issues.
Very Nice app. For our purpose the best return app in the app store right now.
What really stands out is the support. Thanks Andrej for your help whenever I contact you.
Thank you for your 5-star rating! We’re happy to hear that you’ve found Rich Returns to be the best return app and are especially grateful for the compliments on our customer service! Your support is appreciated. Thank you again!
An excellent app that seems to constantly be improving. I tried a few other apps prior to Rich Returns and was pretty peeved to set them all of the way up only to find out that they didn’t have features such as automatic label creation or email notifications.
Overall this is an excellent app and the support from the developer is stellar. 5/5 hands-down – thanks for all of your help, Phil!
We finally found an app that would allow us to modify the process exactly as we need it. Customer support has also been quick and helpful.
We have been using Rich Returns for just under 2 years and find the portal very efficient both for CS agents and our customers. The team has always been on hand to offer quick support and is receptive to optimisation and suggestions we have given!
Great app! They helped me changed something to suit my store better. Thanks! Easy to use as well!!!!!!
A good way for us to do return and also get customer return data that we can analyse to improve our products for the future. Their customer support team has been very helpful as well.