Rich Returns , 59 reviews
Rich returns is a good app, and Andrej has been incredibly helpful in troubleshooting any issues for us. W
Rich returns has been helpful and support answers back \ which is the most important thing when installing an app on your precious store. Great for small businesses.
Great app! The customer support has always been very quick and helpful. Rich Returns is very easy to use not only for us but also for our customers. We would recommend it!
We have been using Rich Returns for just under 2 years and find the portal very efficient both for CS agents and our customers. The team has always been on hand to offer quick support and is receptive to optimisation and suggestions we have given!
We had a small technical issue, Osmand was available on the chat right away to support us! Turns out we had a small settings issue that Osmand quickly helped us discover. This app works very well for us!
The customer support is WONDERFUL!
We finally found an app that would allow us to modify the process exactly as we need it. Customer support has also been quick and helpful.
A good way for us to do return and also get customer return data that we can analyse to improve our products for the future. Their customer support team has been very helpful as well.
Great app very helpful. But what really want to recommend it's the quickly and excellent customer service. Andre responded to my ticket very fast and very kindly, and Laura has been following up and she's so kind and so efficient. Congrats!!
Good app. Suggested a change that would make things much better. They accepted the feedback, made the change and showed me how to utilize it. Great support from Laura.
For us as a shoe brand the perfect tool for managing and analysing returns. Especially the smooth process of managing exchanges will help to keep our customers happy. Onboarding was easy, customer support is great.