Rich Returns , 58 reviews
Rich Returns provides a relatively quick and easy solution for small businesses. They allow for some customization options which are very helpful, but isn't as fully robust as a full ERP or Order Management System solution. The team is also super helpful and quick to reply when we encounter issues.
The best app we found for returns. The customer portal and backend settings are very simple to use, professional-looking, and functional. Customer support is responsive, helpful, and kind. One feature I think would be nice to add is if we can set a % restocking fee, rather than a flat dollar amount.
Thank you for the note! We value our customers and will take your feedback like into consideration for our roadmap!
My whole experience with this app has been amazing. They were very quick to respond to any request and fast to implement resolutions. Definitely recommended.
We're glad that you're enjoying our platform and the automated returns process! We're building our platform along with our customers and feedback like yours helps us shape it into the product you're using each day.
Started to install but turned out immediately that they lie ab out the price. Its starting at 29 usd a month.
We're sorry to hear about your experience. Each time you install Rich Returns, you're prompted with the Pro Plan subscription because that lets our customers explore the platform by utilizing our most popular features.
However, the Standard Plan is still available, and you can access it within your Dashboard if that's the Plan you intend on using. Feel free to let us know if we can assist you or help with your configuration process.
Great support, and simple functionality at a price point that works for us. Switched from Return Magic and sorted through a lot of other options before finding this one. Grateful. Thank you!
I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably
La aplicación es útil y sencilla de usar, tanto para el administrador como para los clientes. Funciona perfecto para la gestión o retorno de productos.
El soporte es ágil, rápido y eficiente.
Great app for our return shipments. We can offer free returns from county's outside the EU to our warehouse within the EU because of Rich Returns. Special thanks to Andrej from support!
The team over at Rich Returns is amazing. Super helpful and fast!
The app has allowed us to make a very simple exchange platform for our customers. A+
Rich returns is a good app, and Andrej has been incredibly helpful in troubleshooting any issues for us. W