Reviews (4,621)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

January 17, 2025

For what it does - popup email capture and instant discount code generation that works - this is the best in the business. It stands alone. No competition. You can research this claim too. I've done it. And it's free. Not sure how long it will stay free. I have no ties with the company... the product is stable, robust, yet simple, and works very well. Need help with anything, they are ready to help. The product itself does not require any help. If you use this product, consider supporting them by purchasing other products or simply upgrading. If this is what you're looking for, save your time, install, and configure. I've just saved you valuable time. Focus on function. Don't waste your time on every superficial detail that may even end up driving customers away from your store. Install and enjoy! Thanks guys.

Remote Practice Managers
United States
Over 1 year using the app
TYDAL replied January 20, 2025

Thank you for such an amazing review! We're so glad to hear the app works well for your needs and that you had a smooth experience. Your support and recommendation mean a lot to us! 😊
- Kevin & TYDAL Team

January 19, 2025

I was quickly and easily able to add a custom email pop up. Adrian was super helpful unlocking custom CSS and taught me a couple things I wasn't aware of. Great app and support!!

🚐 Snap Campers
United States
3 months using the app
TYDAL replied January 21, 2025

Thanks for the awesome feedback! We're so glad you found it easy to add the custom email pop-up and that our support was helpful. If you need more assistance, just let us know! 😊
- Kevin & TYDAL Team

February 14, 2025

So grateful for this app for making pop-ups and collecting emails so much easier!

craftedvan
Canada
About 2 years using the app
TYDAL replied February 17, 2025

We're so glad to hear the app is making pop-ups and email collection easier for you. If you need any more help, we're always here to support you!
- Kevin & TYDAL Team

November 20, 2024

This app is super easy to work with! The support team is quick to help with any questions or trouble shooting. Highly recommend.

ByZem
United States
Over 1 year using the app
TYDAL replied November 22, 2024

Thanks for the high praise! We're glad you find our app easy to use and our support helpful. Your recommendation means a lot to us!
- Kevin & TYDAL Team

November 26, 2024

The chat was really helpful... The rep Sam even gave me suggestions for improving my store... This app is definitely a great investment...

Fayes Beard Bully
United States
Almost 2 years using the app
TYDAL replied November 28, 2024

We're so glad our team could help and offer valuable suggestions. Excited to see your store thrive with the app! 💪
- Kevin & TYDAL Team

October 22, 2024

Help team is super helpful and professional. They fixed my issues when I didn't think it could be done. Awesome job. Thanks

Bluey Merino
Australia
Over 1 year using the app
TYDAL replied October 24, 2024

We're so glad our help team could fix those issues for you! Thanks for the awesome feedback. Here to impress anytime! 🌟
- Kevin & TYDAL Team

October 14, 2024

The TYDAL Popups app is very easy and quick to use! It's helped my store acquire many new customers. To top it all off, their customer service has been stellar, they helped me through the custom CSS codes to better optimize the pop up for my website!

Life of Faith
United States
Over 1 year using the app
TYDAL replied October 16, 2024

Thanks for your fantastic review! We're thrilled our app is helping you attract new customers and that our support could assist with customization. Here to help anytime! 😊
- Kevin & TYDAL Team

October 14, 2024

its hard to imagine that after 2 years these people at Rivo are still telling people that integration with FLOW will be fixed. I have spent thousands of dollars on developing a new website, installing their app, and then establishing the accepted Shopify Flow app...then spent hours trying to work out why it didn't work. Thought I was just dumb. Contacted Rivo to be told "oh we will add you to the vote to fix it" which is an unprofessional way to deal with problems. They sent me to a thread expecting me to go away. I have no interest in the bandaide workaround that most in the thread said didnt work, with adding a discount code and other hocus pocus. I was told it was part of their "roadmap" whatever that is...but I think they are lost on their own journey. Rivo would apparently rather have clients waste their valuable time and money than either exit Shopify or fix the issue, as its now 2 years since that thread was started.

A thread that contains similar comments to mine that people have invested time and money in their business only to have this app not work with delivering the most common on things in 2024. A welcome email!

How about that for professionalism. Its just lip service, hard to imagine they have any intention of fixing this. Do not install this app if you have intentions of automating a welcome email.

Franklin Art Studio
Australia
7 months using the app
October 24, 2024

I just installed this app, the customization is that simple and straightforward and the support Jamie provided was absolutely exceptional. I truly appreciate you, Jamie! Shoutout to the Tydal Team—much love!

Deep Root African - DRA
Ghana
3 months using the app
TYDAL replied October 27, 2024

Thrilled to hear you found the setup simple and our support exceptional! Thanks for the shoutout and much love back at you from the Tydal Team! 😊
- Kevin & TYDAL Team

October 25, 2024

Great customer support (Jamie) was a great help and would recommend this app for anyone trying to step up their marketing game!

Bean Bag Corp
Canada
About 1 month using the app
TYDAL replied October 27, 2024

So glad to hear our support could help you step up your marketing game! Thanks for recommending us and for the awesome review! 😊
- Kevin & TYDAL Team