Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

November 30, 2022

Got very good tips and help from the chat option. Easy to use. However a little limited options but goo enough

Stúdíó R57
Iceland
10 months using the app
TYDAL replied November 30, 2022

We appreciate you leaving a positive 5-star review! Thanks, Kevin

May 19, 2022

The app is very user-friendly and works well with my website! I received stellar customer service from Arianne!

JMS Inspired
United States
10 months using the app
TYDAL replied May 19, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🙌Cheers, Kevin

January 22, 2023

Probably one of the best customer support I've ever had, all my questions we answered, and problems were solved quickly (not that there were many). Arianne was constantly available even when my replies were a little delayed. Love this app and all the help available on hand!

Curly Coily Wavy
Australia
10 months using the app
TYDAL replied January 22, 2023

What a wonderful review! This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 😊 Thanks, Kevin

February 24, 2022

Abbie is the best counselor! I solved everything I was curious about! You're the best!I really like the app, too! It's the best. I'll keep using this app.

HUBBISH
South Korea
10 months using the app
TYDAL replied February 25, 2022

We truly appreciate the 5-Star review! 🌟 These reviews make our day here! Thanks, Kevin

February 27, 2022

This app is awesome and the functionality is great! The support is amazing and very quick to help! Definitely plan to continue using this.

dieresponsibly
United States
10 months using the app
TYDAL replied February 28, 2022

We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! Best regards, Kevin

March 2, 2023

This was a quick and easy setup and I immediately received great support from Arianne! Absolutely recommend!

LOMO - League of My Own
United States
10 months using the app
TYDAL replied March 2, 2023

We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your feedback with us!
Cheers, Kevin

December 20, 2022

Excelente atencion. Muy contento con el servicio. La explicacion fue oportuna, además las sugerencias geniales.

MQ Gallery
Colombia
10 months using the app
TYDAL replied December 20, 2022

¡Estamos muy emocionados de que estés disfrutando de nuestros servicios! Su elogio en su revisión de 5 estrellas es muy apreciado. gracias, kevin

July 29, 2022

Extremely easy to use pop up and great customer service. Vicky removed the branding on the widget for me.

Fulfilled by Faith
United States
10 months using the app
TYDAL replied August 2, 2022

Awesome! Thanks so much for the 5-stars! 🌟 Let us know if any questions come up or if we can help along the way. Best regards, Kevin

March 22, 2022

I love this app. Not only is it free, but its user friendly and they have a live chat where a real person is there to help you do whatever you need! Will be recommending this to my other shopify store owners. 10/10

FTG
United States
10 months using the app
TYDAL replied March 25, 2022

Thank you so much for the wonderful 5-Star review and for recommending us to the community! 🙌 Cheers, Katherine

July 28, 2022

Alex from Rivo was a fantastic help answering my questions. The app is easy to understand and the pop-up looks great.

Altuvita
United Kingdom
10 months using the app
TYDAL replied July 28, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! 😊 Much appreciated, Kevin