Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 31, 2022

Great customer service, The staff on the chat were very helpful. Super friendly and quick to respond. I am setting it up now, and looking forward to using it easily.

becenlighting
China
11 months using the app
TYDAL replied May 31, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! All the best, Kevin

September 27, 2022

很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !

LaserCome
China
11 months using the app
October 24, 2022

I absolutely love this app. Customer service is great and fast! Abbie was awesome, she even suggested some things I could do on my website and I was very happy about it. App is very easy to use as well!

La Posta Chile Company
United States
11 months using the app
TYDAL replied October 25, 2022

It's music to our ears that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

April 10, 2022

The customer service is superior! Adrianne, was extremely helpful and patient. She was not rushed and genuine.

CARDIACS Sports & Memorabilia
United States
11 months using the app
TYDAL replied April 11, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! All the best, Kevin

May 17, 2022

Customer service was great. Pete was EXTREMELY helpful, easy to talk to and so quick with the help! I really appreciated it and excited to add this app to my store !

The Growth Woos Shop
United States
11 months using the app
TYDAL replied May 17, 2022

Thank you so much for the wonderful feedback! 🤩 We love helping businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 🙌 All the best, Kevin

September 9, 2022

Rivo is really user friendly and there is a lot of section for personalizing your popups! Also customer service is really nice, helpful and friendly. Lance helped me about couple of my questions. It was such a good experience. I would absolutely recommend this app.

Lilco
United States
11 months using the app
TYDAL replied September 9, 2022

We greatly appreciate you using our app and are so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

December 13, 2022

She very nice and an expert, it was a very helpful chat. I love the added extras and how fast her response was.

CRETEATION
United States
11 months using the app
TYDAL replied December 13, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

November 19, 2022

I've just installed the app and everything seems to work fine! Also, they provide a very friendly and fast customer support. Especially Paul was extremely nice.

Sock Explore
Greece
11 months using the app
TYDAL replied November 21, 2022

Wonderful, thanks so much for installing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 All the best, Kevin

July 4, 2022

Great support and we will definitely be considering this app for our permanent use to get better engagement from our customers!

Tile Lane
Australia
11 months using the app
TYDAL replied July 5, 2022

We truly appreciate you using our app and thank you for taking the time to give us a 5-star feedback! If you have further questions along the way, just let us know. We're always here to help. Much appreciated, Kevin

May 27, 2022

The app is easy to use has dope features that you can customize yourself and if you need help Abbie is so helpful very informative and has great customer service skills I highly recommend this app

ArtisticApp
United States
11 months using the app
TYDAL replied May 27, 2022

We are so happy that you love our app and services! Thank you so much for the 5-star review and for recommending us to the Shopify community! Cheers, Kevin