Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 20, 2023

Great Customer Service experience in the live chat. Popup works well with no bugs! Mica helped me in the live chat and made sure I was completely satisfied with their service providing extra just to help us out.

RokiOvertime
Australia
11 months using the app
TYDAL replied July 26, 2023

So glad you had an awesome experience! 🎉 Thanks a bunch for sharing your feedback, we really appreciate it! 😊
- Lea & Rivo Team

May 24, 2022

I used rive to help me boost sales, this app is amazing, very efficient and easy to manage, and the customer service I received off Betty was 1st class!

Hybrid Watch
United Kingdom
11 months using the app
TYDAL replied May 24, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thanks so much for the review, and were are always here when you need us. Much appreciated, Kevin

May 31, 2022

Great customer service, The staff on the chat were very helpful. Super friendly and quick to respond. I am setting it up now, and looking forward to using it easily.

becenlighting
China
11 months using the app
TYDAL replied May 31, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! All the best, Kevin

September 27, 2022

很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !

LaserCome
China
11 months using the app
October 24, 2022

I absolutely love this app. Customer service is great and fast! Abbie was awesome, she even suggested some things I could do on my website and I was very happy about it. App is very easy to use as well!

La Posta Chile Company
United States
11 months using the app
TYDAL replied October 25, 2022

It's music to our ears that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

September 9, 2022

Rivo is really user friendly and there is a lot of section for personalizing your popups! Also customer service is really nice, helpful and friendly. Lance helped me about couple of my questions. It was such a good experience. I would absolutely recommend this app.

Lilco
United States
11 months using the app
TYDAL replied September 9, 2022

We greatly appreciate you using our app and are so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

May 17, 2022

Customer service was great. Pete was EXTREMELY helpful, easy to talk to and so quick with the help! I really appreciated it and excited to add this app to my store !

The Growth Woos Shop
United States
11 months using the app
TYDAL replied May 17, 2022

Thank you so much for the wonderful feedback! 🤩 We love helping businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 🙌 All the best, Kevin

April 10, 2022

The customer service is superior! Adrianne, was extremely helpful and patient. She was not rushed and genuine.

CARDIACS Sports & Memorabilia
United States
11 months using the app
TYDAL replied April 11, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! All the best, Kevin

December 13, 2022

She very nice and an expert, it was a very helpful chat. I love the added extras and how fast her response was.

CRETEATION
United States
11 months using the app
TYDAL replied December 13, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

November 19, 2022

I've just installed the app and everything seems to work fine! Also, they provide a very friendly and fast customer support. Especially Paul was extremely nice.

Sock Explore
Greece
11 months using the app
TYDAL replied November 21, 2022

Wonderful, thanks so much for installing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 All the best, Kevin